Pricing
Stop losing patients to voicemail. AI answers every call, 24/7.
14 days free. No card games. Pricing stays flat as you grow within tier.
Three tiers. One clear answer for your practice.
All tiers include unlimited inbound calls, 24/7 AI answering, spam blocking, call recording, and the multi-provider dashboard. The differences are providers, lines, compliance, and support depth.
1–3 providers, 1 line
Get out of phone-tag.
- ✓1 line, up to 3 providers
- ✓AI screening, spam blocking, recording
- ✓Multi-provider dashboard + member roles
- ✓Email support
Self-serve trial launches this week
4–8 providers, up to 3 lines
BAA on file. Audit log. Refill triage.
- ✓Everything in Starter
- ✓Up to 3 lines, 8 providers
- ✓BAA included
- ✓Audit log + compliance exports
- ✓Refill request triage
- ✓Priority email support
Self-serve trial launches this week
9–15 providers, up to 6 lines
Dedicated onboarding. Priority phone support.
- ✓Everything in Group
- ✓Up to 6 lines, 15 providers
- ✓Dedicated onboarding call (90 min)
- ✓Priority phone support
- ✓Custom routing rules
- ✓Quarterly review with the team
Self-serve trial launches this week
Prices in USD. Annual billing is paid up front; reflects 15% savings vs. monthly. All tiers include unlimited inbound calls. Customer numbers are voice-only at launch (SMS rolls out as 10DLC clears).
Full feature comparison
Every feature, every tier. No gotchas. If something is on the roadmap but not yet shipped, it's tagged Soon.
| Feature | Starter $349/mo | Group $499/mo | Enterprise $699/mo |
|---|---|---|---|
| Core | |||
Providers | 1–3 | 4–8 | 9–15 |
Phone lines | 1 | Up to 3 | Up to 6 |
Inbound calls Unlimited on every tier | Unlimited | Unlimited | Unlimited |
AI call screening | ✓ | ✓ | ✓ |
Spam + telemarketer blocking | ✓ | ✓ | ✓ |
Call recording + transcript | ✓ | ✓ | ✓ |
After-hours coverage 24/7 AI answering on every tier | ✓ | ✓ | ✓ |
| Practice workflow | |||
Multi-provider dashboard | ✓ | ✓ | ✓ |
Member roles Admin, member, read-only | ✓ | ✓ | ✓ |
Refill request triage Structured capture of drug + patient + pharmacy + refill type | — | ✓ | ✓ |
Appointment routing Route appointment requests to scheduling team | ✓ | ✓ | ✓ |
Custom routing rules If-this-then-that flows you define | — | — | ✓ |
| Compliance & security | |||
BAA (Business Associate Agreement) Required for HIPAA-covered entities | Available on request | ✓ | ✓ |
Audit log Immutable record of every action (who routed, who exported, who invited) | — | ✓ | ✓ |
Compliance exports Export call list + audit log to CSV | — | ✓ | ✓ |
HIPAA-grade infrastructure Encrypted at rest + in transit, US-only data residency | ✓ | ✓ | ✓ |
| Support & onboarding | |||
Support channel | Priority email | Priority phone | |
Onboarding Get your AI live on your numbers | Self-serve (~10 min) | Self-serve + guided email | Dedicated onboarding call (90 min) |
Quarterly review with the team We come to you, review call patterns, refine routing | — | — | ✓ |
Early access
Early customers shape the roadmap.
We're onboarding our first practices now. Early customers shape the roadmap — feature requests from this cohort weigh heavily on what we build next.
Built on infrastructure your IT team already trusts
- ✓Carrier-grade voice via Telnyx — same infrastructure used by enterprise contact centers.
- ✓Billing via Stripe — PCI Level 1, the standard for HIPAA-adjacent SaaS.
- ✓BAA on file for Group + Enterprise practices. HIPAA-grade encryption at rest and in transit. US-only data residency.
- ✓Operated by LTI Group LLC, a Wyoming company (EIN 87-2788006). HIPAA program documented; SOC 2 in plan.
Questions practices ask
Do we keep our existing phone number?
Yes. We provision a new local number for AI handling. You forward your existing main line to it (carrier setting, ~5 min). Patients still see your number on caller-ID; FilterMyCalls answers behind it.
What happens if the AI doesn't understand a caller?
It transfers to whatever human you specify (front desk, on-call provider, after-hours service). Every transfer is logged with the AI's transcript so the human knows exactly what the caller wants before they pick up.
Is the BAA real?
Yes — a Business Associate Agreement under HIPAA, executed at signup for Group + Enterprise tiers. Starter customers can request the BAA separately if their use case requires it.
What's the catch on the 14-day trial?
No catch. Card required so we can switch to paid automatically at day 15 (saves you a step). You can cancel any time in the trial and you're charged $0.
Can we change tiers later?
Yes, up or down, in-app, prorated. Annual prepay locks the discount for the year; if you upgrade mid-year you only pay the difference at the new annual rate.
What does the dedicated onboarding call (Enterprise) cover?
A guided setup call where we map your call types (refills, appointments, billing, after-hours, escalation paths), tune the AI's voice and scripts to your practice's tone, set up custom routing, and run live test calls together.