Terms of Service

Last updated: September 13, 2026 (previous revision: September 8, 2026). This revision clarifies that new customers may also begin through the existing web onboarding route. It does not change price, cancellation rights, or which provider manages a subscription.

These Terms of Service ("Terms") govern your access to and use of the FilterMyCalls website at filtermycalls.com and the FilterMyCalls service (collectively, the "Service"), provided by LTI Group LLC, a Wyoming limited liability company ("we", "us", "FilterMyCalls").

1. Acceptance

By creating an account or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. The Service

FilterMyCalls is an automated call-filtering service for individuals, available in the United States and Canada. You sign up, pay, and manage your subscription yourself — there is no sales call, demo, or onboarding process. The Service helps you screen and filter unwanted calls and manage your call-filtering settings.

3. Account, eligibility, and use

• You must be 18 or older to use the Service.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
• You agree not to use the Service for unlawful, harassing, abusive, or fraudulent purposes; not to interfere with the Service's infrastructure; and not to attempt to bypass security or rate limits.

4. Subscriptions, billing, and refunds

• The Service is offered on a monthly or annual subscription. You choose your plan when you subscribe and are billed in advance for the plan you select. There is no free trial. U.S. customers are billed in U.S. dollars (USD) and Canadian customers in Canadian dollars (CAD); the price and currency are shown before you are charged.
• Subscriptions purchased in the FilterMyCalls iPhone app are billed by Apple, which acts as merchant of record for those purchases and applies its own terms and tax treatment. Subscriptions purchased through our website are billed by our web payment processor. In either case, the provider that billed you is the one that manages, renews, and cancels your subscription.
• Payment is processed automatically. Your subscription renews automatically at the same price, in the same currency, at the end of each billing period until you cancel. Applicable taxes may be added by whichever provider bills you.
• You may cancel at any time. Subscriptions purchased in the iPhone app are cancelled in your Apple ID subscription settings; subscriptions purchased on our website are cancelled from your FilterMyCalls account. Cancellation is effective at the end of the current billing period.
• Refunds for subscriptions purchased in the iPhone app are handled by Apple under its refund policy; we cannot issue or guarantee them on Apple's behalf. For subscriptions purchased on our website, refunds are at our discretion and generally only granted for documented service failures.
• Past-due accounts may be suspended until payment is received.

5. SMS messaging program

FilterMyCalls operates an operational SMS program from the toll-free number 1-888-312-3688. This program is governed by these terms and complies with the CTIA Messaging Principles and Best Practices.

• Opt-in required. SMS is sent only after you opt in via the web form at /sms-opt-in by entering your mobile number and actively checking the consent box.
• Message types. Account and verification messages, billing notifications, and service alerts. No marketing or promotional messages.
• Frequency. Message frequency varies. Typical volume is under 4 messages per month per user.
• Opt-out. Reply STOP to any FilterMyCalls SMS to opt out. Opt-out is processed automatically by our SMS infrastructure.
• Help. Reply HELP to any FilterMyCalls SMS, or contact support@filtermycalls.com.
• Carrier rates. Message and data rates may apply per your mobile carrier's plan. FilterMyCalls does not charge for SMS.
• Carrier disclaimer. Carriers (T-Mobile, AT&T, Verizon, etc.) are not liable for delayed or undelivered messages.
• No condition of purchase. Opting in to SMS is not a condition of using the Service.

6. Acceptable use

You agree not to use the Service to:

• Violate any applicable law or regulation (including TCPA).
• Send unsolicited marketing calls or messages, robocalls outside the permitted scope, or spam.
• Harass, threaten, or defraud any person.
• Reverse-engineer, decompile, or attempt to extract source code.

Fair use

FilterMyCalls is intended for ordinary personal and small-business call screening. There is no published usage allowance and no overage charges — we do not bill by the call or by the minute.

Usage that is unusually high, automated, generated by call loops or forwarding misconfiguration, or otherwise outside ordinary use may be limited or temporarily paused to protect the Service. Where we can, we will contact you first. If screening is paused, reach us at support@filtermycalls.com and we will work with you to restore it.

7. Intellectual property

The Service, including all software, content, designs, and trademarks (including "FilterMyCalls"), is owned by LTI Group LLC and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service per these Terms.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) $100. WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES.

10. Indemnification

You agree to indemnify and hold harmless LTI Group LLC and its affiliates from any claim arising out of your use of the Service in violation of these Terms or applicable law, including claims relating to unauthorized SMS sent to third parties using your account.

11. Termination

We may suspend or terminate your access for material breach of these Terms, for non-payment, or for abuse of the Service. You may terminate at any time by cancelling your subscription. Sections that by their nature should survive termination (payment obligations, IP, disclaimers, limitations of liability) will survive.

12. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-laws principles. Disputes will be resolved in the state or federal courts located in Sheridan County, Wyoming.

13. Changes

We may modify these Terms from time to time. For material changes, we will provide notice via email or SMS at least 14 days before the change takes effect. Your continued use of the Service after the effective date constitutes acceptance.

14. Contact

Questions about these Terms: email support@filtermycalls.com. Postal mail: LTI Group LLC, 30 N Gould Street, Suite R, Sheridan, WY 82801.